Suppose you are rushing back from an important client meeting and realize you forgot to take notes during the crucial discussion about budget approval, or missed the key quotes because you were too concentrated on taking notes. These scenarios happen more often, and that’s where call transcription comes in as a lifesaver.
If you are a busy professional or a student recording study sessions with classmates, having video call transcription will be a game-changer. In this guide, we have listed the top 10 tools to transcribe phone calls. First, let’s understand what you should consider when picking call transcription tools.
In this article
Part 1. Elements to Consider for Picking the Best Call Transcriber
While choosing the right call transcription tool, you should consider the accuracy rate, real-time transcription feature, integration, and ease of use. Here are the details of each key factor you should evaluate:
Accuracy and Speaker Recognition
Accurate transcription and speaker labeling are essential to ensure you do not misunderstand any information and know who was discussing the point, especially in team meetings.
Real-Time Transcription and Summarization
Real-time transcription and summaries determine how quickly you can access the information. Choose call recording transcription tools with real-time and summarization features.
Integration and Workflow Compatibility
Integration ensures that tools fit seamlessly into your existing setup. Consider whether it works with your preferred video conferencing platforms (Zoom, Teams, Meet), syncs with your CRM, or connects to cloud storage services you already use.
Ease of Use
The interface should be intuitive enough that team members can start using it immediately without extensive training.
Pricing Structure and Value
Some charge per minute, others offer monthly subscriptions, and a few provide unlimited transcription. Consider your usage patterns. Occasional users might prefer pay-as-you-go models, while heavy users benefit from subscription plans with bulk minutes or unlimited access.
Part 2. 10 Best Call Transcribers 2025
If you often miss important details from meetings or interviews, choosing the right tool to transcribe phone calls can save hours of manual note-taking. Here’s a detailed look at the top 10 call transcription tools in 2025 that help you capture, organize, and review every conversation effortlessly.
1. Wondershare UniConverter
Wondershare UniConverter offers call transcription in 20+ languages to enhance your global reach and understand cross-border languages for your personal or professional needs. When you have a call with your team, instead of taking notes, record the conversation and upload it to UniConverter. Unlike other transcription tools, Wondershare UniConverter offers instant transcription; you don't have to wait for an email to receive transcription notes. What makes it stand out among video call transcription tools is that it supports batch conversion with 95% accuracy.
Real-time Transcription Support: No - focuses on pre-recorded file transcription
Speaker Tag Edition Support: No- only timestamps for each transcribed section
Key Features
- Time-coded output suitable for subtitles
- Noise removal cuts the noise from the audio and makes it clear
- Vocal remover lets you separate the music or sound from the vocals with one click
- Batch processing with multiple files streamlines the work
Easy to Use Batch Call Transcribers
2. Otter ai
Otter.ai is a go-to solution for meeting transcription and note-taking, particularly during live conversations. The platform automatically joins your scheduled meetings through calendar integration, providing live transcription that participants can follow along with in real-time. Its AI chat feature allows you to ask questions about the transcript content, making it easier to extract specific information without reading through entire conversations.
However, the transcription accuracy can struggle with background noise and overlapping speakers, and the speaker identification sometimes fails to automatically detect names.
Real-time Transcription Support: Yes - live transcription during meetings
Speaker Tag Edition Support: Limited - manual speaker name assignment required
Key Features
- AI chat for querying transcript content
- Automatic meeting summaries and action items
- Integration with Zoom, Teams, and Google Meet
- Mobile apps for iOS and Android
Reddit Review: "I can't believe it took me so long to use Otter.ai. They use it to transcribe, but anyone who uses Otter knows it's not perfect. Always check your quotes."
3. Rev
Rev offers a unique dual approach with both AI-powered automated transcription at $0.25 per minute and human transcription services at $1.70 per minute. This flexibility allows users to choose between speed and accuracy based on their specific needs. The platform has built a reputation for reliability among journalists and professionals who require high-quality transcripts for legal or publication purposes.
However, sometimes, with noisy video or audio, Rev might make mistakes, so it would be better to thoroughly read the transcription.
Real-time Transcription Support: No - post-recording transcription only
Speaker Tag Edition Support: Yes - both automatic (AI) and manual (human) options
Key Features
- AI and human transcription are available
- Mobile app for iOS and Android recording
- Custom glossary for specialized terminology
- Integration with a popular cloud storage service
Reddit Review: "I've used Rev for more than 5 years. I only use the service's human transcribers... and I find the transcription quality to be pretty good for the price and speed.”
4. Transcriptor
Transkriptor is an AI-powered transcription solution supporting over 100 languages, making it particularly attractive for international teams and multilingual content creators. The platform offers automatic meeting capture through calendar integration and provides AI-generated summaries highlighting key points and action items. Recent user reviews consistently praise its accuracy and speed, particularly with diverse accents.
Real-time Transcription Support: Yes - live transcription and recording
Speaker Tag Edition Support: Yes - automatic speaker identification with manual editing
Key Features
- Support for 100+ languages and regional dialects
- AI meeting assistant with calendar integration
- Automatic subtitle generation with timing
- YouTube video transcription capability
Reddit Review: "The only really good transcription app I've found is Transkriptor for the iPhone. I've used it by calling into Teams meetings on my phone and letting the app transcribe everything it hears, and it does a good job."
5. Jotme
JotMe is an AI meeting assistant that goes beyond basic transcription to solve the multilingual communication challenges that slow down global teams. Think about those frustrating moments when you're in a cross-cultural meeting, struggling to understand technical jargon in another language, or missing crucial context because of language barriers. JotMe tackles this by providing contextual translation that considers industry knowledge and cultural nuances, not just word-for-word conversion.
Real-time Transcription Support: Yes - live transcription and translation simultaneously
Speaker Tag Edition Support: Yes - automatic speaker identification with manual editing capabilities
Key Features
- Live transcription with no meeting bots required
- AI-powered real-time question answering during meetings
- Automatic meeting summaries with action items
- Cross-platform support (Mac, Windows, Chrome extension)
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