Wondershare UniConverter

Your Complete Video Toolbox

  • Convert videos to iPhone, iPad, Android, Car Player, and for almost all of the devices.
  • Download videos from YouTube and other 1000+ video sharing sites.
  • Burn videos to DVD/Blu-ray disc with free menu templates.
  • All-in-one tool: video editor, screen recorder, image converter, and more.

iPhone Tips

1. Transfer Tips+
  1. 1.1 How to Upload Videos from iPhone to Computer
  2. 1.2 How to Import Videos From iPhone to Mac
  3. 1.3 Import Videos From iPhone to PC
  4. 1.4 How to Transfer Videos From Mac to iPhone
  5. 1.5 Share Video iPhone
  6. 1.6 Mail Drop iPhone
  7. 1.7 Convert iPhone to Android
  8. 1.8 how to send video from android to iphone
  9. 1.9 How to Send Video From iPhone to Android
  10. 1.10 How to Send Video From iPhone Without Losing Quality
  11. 1.11 Import Video to iPhone
  12. 1.12 How to Upload Video to iPhone
  13. 1.13 How to Add Videos to iPhone
  14. 1.14 Transfer MP4 to iPhone
  15. 1.15 How to Transfer GoPro Videos to iPhone
2. Edit Photos on iPhone+
  1. 2.1 How to Compress Photos on iPhone
  2. 2.2 Reduce Photo Size iPhone
  3. 2.3 How to Reduce Picture File Size on iPhone
  4. 2.4 How to Shrink a Photo on iPhone
  5. 2.5 How to Resize a Picture on iPhone
  6. 2.6 How to Rotate a Video on iPhone
  7. 2.7 Rotate Image iPhone
  8. 2.8 Resize Photo iPhone
3. Edit Videos on iPhone+
  1. 3.1 iPhone Video Format
  2. 3.2 iPhone Supported Video Formats
  3. 3.3 Reduce Video Size iPhone
  4. 3.4 Resize video iphone
  5. 3.5 How to Trim a Video on iPhone
  6. 3.6 How to Clip a Video on iPhone
  7. 3.7 How to Crop a Video on iPhone
  8. 3.8 How to Crop a Video on iPhone with/without iMovie
  9. 3.9 iPhone Video Upside Down
  10. 3.10 Change Video Orientation iPhone
  11. 3.11 Time Lapse iPhone
  12. 3.12 How to Speed Up Video on iPhone
  13. 3.13 Zoom Video iPhone
  14. 3.14 How to Merge Videos on iPhone
  15. 3.15 How to Brighten a Video on iPhone
  16. 3.16 Play MKV on iPhone
  17. 3.17 How to Play Videos on iPhone
  18. 3.18 Screen Record iPhone
  19. 3.19 Record Audio on iPhone
  20. 3.20 Remove Audio from Video iPhone
  21. 3.21 How to Record Youtube Videos on iPhone
  22. 3.22 How to Remove Sound from iPhone Video
  23. 3.23 How to Upload a Video to Youtube from iPhone
  24. 3.24 iPhone Subtitles
4. Convert Video to iPhone+
  1. 4.1 Free Video to iPhone Converter
  2. 4.2 iPhone Video Converter
  3. 4.3 Download Instagram Video iPhone
  4. 4.4 Save Youtube Video to iPhone
  5. 4.5 Youtube Video Downloader App for iPhone
  6. 4.6 Convert Video to Audio iPhone
5. Other Tips+
  1. 5.1 iPhone Video Player
  2. 5.2 Videos not Playing on iPhone
  3. 5.3 Rotate iPhone Video on PC
  4. 5.4 Play MP4 on iPad
  5. 5.5 Compress Video on iPad
  6. 5.6 Mac Doesn t Recognize iPhone
  7. 5.7 no sound on iPhone video
  8. 5.8 How to Download Video From Google Drive to iPhone
  9. 5.9 How to Post on Instagram From iPhone

Videos Not Playing on iPhone?How to Solve

by Christine Smith • 2020-11-20 17:09:53 • Proven solutions

iPhone seems to be annoying sometimes when you have to encounter the problems of videos not playing on the iPhone. You can solve it in easy and quick steps by using specific inbuilt settings and some excellent tools to address the concern ultimately. So, stick with the article until the end and know the possible solutions for iPhone videos won’t play.

Part 1. Best Solution to Fix Videos Won’t Play on iPhone

Now, we are going to introduce a tool called Wondershare UniConverter (originally Wondershare Video Converter Ultimate) that comes with a lot of features, including the user-friendly interface and support for more than thousands of formats.


Wondershare UniConverter - Your Complete Video Toolbox

  • Convert Videos to iPhone 11/Xs/X/8/7 Plus/7, MP4 to VOB (DVD-Video ), AVI, MKV, MOV, OGV, and 1000+ other formats.
  • Burn videos to DVD disk to play with your DVD player at 30X fastest speed.
  • Optimized conversion presets for iDVD, iMovie, Final.
  • Edit videos with advanced video editing functions like trimming, cropping, adding watermarks, subtitles, etc.
  • Download videos from YouTube and other 1000+ video sharing sites.
  • Supported OS: Windows 10/8/7/XP/Vista, macOS 11 Big Sur, 10.15 (Catalina), 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8, 10.7, 10.6

You need to follow the simple steps on how to convert video to iPhone with Wondershare UniConverter to resolve iPhone won’t play videos issue.

Step 1 Add video files to Wondershare UniConverter

Firstly, you need to add video files via the File Explorer window, or you can also drag and drop the data in the Converting section of Wondershare UniConverter.

add video files

Step 2 Select the output format

Now you need to select the output format from the section the Output Format:. Tap the Device section and enter a list that depicts all your video output formats. This step lets you directly convert the video format into iPhone compatible format.

select output format

Step 3 Edit Video (optional)

You can even edit a video file you have inserted before the conversion process. It allows you to trim, crop, and apply effects to the video. All three options are present below the video after clicking which you can easily edit your desired video file.

edit video

Step 4 Convert video file

Select the Start All button present in the bottom right corner. You can also click the Convert tab at the right of the video. For fast results, switch on High-Speed Conversion.

convert video

Note: You can find the resultant file in the Finished section. To locate the file on your computer, click the Folder icon.

In this way, converted video files can easily be used on the iPhone as it becomes compatible with the format your iPhone supports.

Part 2. Why Videos Are Not Playing on iPhone

Different reasons are there behind the matter that why videos won’t play on iPhone. Well, it's a typical trouble for users of the iPhone 8/7/6/6s. They often ask questions like Videos not loading on iPhone, why won’t videos play on my iPhone? And so on. We have tried to fix this problem in two cases, as given below.

Case 1: Videos won’t play on Apps

Due to some reasons, users encounter the problem of playing videos on apps itself. It means that you are trying to play a specific video installed on your iPhone, and it isn’t showing any response. However, there are different possible solutions to the problem, as discussed below:

Answer 1: Check Network

The first possible solution is considering the network connection for the reason of videos not playing on iPhone apps. You need to make sure that the iPhone is connected well with a working Wi-Fi. If Wi-Fi is not there, you can also switch to your mobile network to check whether videos are playing correctly or not on your iPhone device.

Still, facing any problem? Consider these points: Go to Settings> General> Reset> Reset Network Settings. It clears all your network cache, after which you need to add the name and password of your Wi-Fi again.

videos not playing on iphone

Answer 2: Delete and Install Faulty Apps again

When an app makes a mess, you should always consider updating or installing it all again. As per general instructions also, it is always recommended to delete, update, or reinstall the messy apps from reliable sources in the App Store. While you reinstall the apps, the upgrade version will be automatically downloaded.

videos won t play on iphone

Answer 3: Force Quit the Video Apps

Try force quitting the misbehaving video apps. To do it, press and hold the Wake/Sleep button for few seconds until a red slider shows. Then, you can similarly press and hold the Home button to quit the app. Or you can try double-clicking to show running apps and swipe next to close a particular app.

why won t my videos play on my iphone

Case 2: Videos won’t play on Camera Roll

Sometimes you may wonder that videos present in your camera roll are showing rude behavior to play. The most disturbing thing is that when you have saved them, they were adequately working. But after some time, you came back, tap the video to enjoy, and see that it’s not working anymore. See the possible solutions given below for the matter concerned.

Solution 1: Convert videos into a suitable format

The most common reason that sometimes videos are not loading on iPhone is that the videos you are going to see are not having a supported format to be played. Thus, you should first convert your iPhone videos into a compatible format. iPhone supports formats such as H.264, HEVC, .mp4, mp3, .mov, MPEG-4, protected AAC, audible AAC, .m4a etc.

Solution 2: Restart iPhone

Well, it should be the first effort you should make to play videos on iPhone because most probably there exists a frozen app which is not responding to any your order. Restart your iPhone 6s/6/8/7/5s by pressing and holding the Wake/Sleep button until the red slider is visible.

Turn off iPhone by sliding the finger across the slider if you want to reboot iPhone, press and hold the Wake/Sleep and Home button until it gets a dark screen. It will automatically close all the running apps in the background. After that, you can click the Wake/Sleep button again on your iPhone and check whether videos are playing.

iphone videos won't play

Solution 3: Update to the latest version

iPhone had some bugs in its former system. It can also be the main reason why won't my videos play on my iPhone. So, why not give a shot to try out the latest version with bug fixes. So, if you are using iPhone 9/8/10, why not upgrade it to iOS 11.

videos won't load on iphone

Solution 4: Restore your iPhone 6/6s/5s

You can try restoring your iPhone to the original factory settings if none of the above resolutions work for you. Restoration of iPhone means it will delete all your iPhone 6/6s/5s data. Make sure to have a backup via iTunes before repair.

Step 1: Connect iPhone with a computer that has iTunes installed.

Step 2: Click the iPhone name and summary at the screen top in the iTunes interface screen.

Step 3: Tap Restore iPhone and confirm in prompt.

Step 4: After iPhone gets restored to factory settings, it will restart, and then you have to slide to set up the Welcome screen. You can either set it up as new or use the backup.

Solution 5: Delete specific damaged/invalid video

There’s been a chance that the video you are trying to play is being invalid or corrupted. So, it’s better to delete that wrong video and save your precious time on finding other ways and further worsening the matter. Its symptoms will show when your iPhone freezes or hangs consistently in the middle of the video. After deleting the video, check for playback of other movies on your iPhone.

Part 3. Troubleshooting for iPhone Videos Won’t Play Issue

Following troubleshooting issues are found and any of the ways:

  • Playback Error. Tap to retry.
  • An error has occurred.
  • Connection to lost server.
  • Something went wrong. Tap to retry.
  • This video is unavailable.

Part 4. How to Solve if Online Videos not Loading on iPhone

Are you having trouble with online videos? Check out the Wondershare UniConverter’s Download function to enjoy error-free online videos that are compatible with your iPhone device. Just follow the five steps given below.

Step 1 Click Download section

In the main interface, select the Downloader button from the five options available. Then, visit the site from which you want to download the desired video. The sites can be Dailymotion, YouTube, or other video sharing sites.

search video

Copy its URL and paste it in the program by clicking the add files icon in Wondershare UniConverterin the upper-left corner of the interface.

copy video url

Step 2 Download Online Video

After you paste the URL, the program starts downloading the video. You can use other options to start, resume, or pause all videos.

download video

Step 3 Locate the downloaded video

Locate downloaded video from the Finished section.

locate the downloaded video


So, there are some possible solutions for videos not playing on iPhone. The most common reasons can be the format compatibility and issue with downloading online videos. Well, to solve the matter and save your time in finding further tools, you can readily switch on to using Wondershare UniConverter as the most prominent tool.

Recommended Bundle & Save for Video Fans

video editor



Filmora Video Editor

A powerful and intuitive video editing experience

video converter




Convert, download, edit, burn videos in 1000 formats, and more.

video converter and editor

$97.95 (Lifetime License)

Christine Smith

Christine Smith

chief Editor

(Click to rate this post)

Generally rated4.5(105participated)

Resource > Convert Videos for Devices > Videos Not Playing on iPhone?How to Solve