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1. Edit Video+
  1. 1.1 How to Set Aspect-Ratio
  2. 1.2 Top 10 Free 3D Video Makers
  3. 1.3 Free After Effects Plugins
  4. 1.4 Top 50 Music Players
  5. 1.5 Add Backgrounds in iMovie
  6. 1.6 Top 30 Flac Players
  7. 1.7 Add Sound Effects in iMovie
  8. 1.8 How to Fast Forward in iMovie
  9. 1.9 Top 5 Online Video Encoders
  10. 1.10 Top 20 Facebook Music Apps
  11. 1.11 Top 30 Xvid Player
  12. 1.12 Edit Any Format with Virtualdub
  13. 1.14 Top 10 Free Music Video Makers
  14. 1.15 Top 30 Online Music Players
  15. 1.16 3 Easy Methods to Speed up Videos on Windows
  16. 1.17 Top 3 Ways to Speed up Videos on Mac
  17. 1.18 Best YouTube Video Speed Changer to Slow down Video
  18. 1.19 Increase TikTok Video Speed When Watching or Recording
  19. 1.20 Top 12 Android Apps to Speed up Video
2. Other Editing Tips and Tricks+
  1. 2.1 Top 5 Apple TV Troubleshootings
  2. 2.2 Windows Media Player Crashes
  3. 2.3 QuickTime Playlist
  4. 2.4 Windows Media Player Plug-in
  5. 2.5 Torrent Links to Download iMovie
  6. 2.6 7 Ways to Repair Windows Media Player
  7. 2.7 Post Music Notes on Facebook
  8. 2.8 Avid Media Composer Shortcuts
  9. 2.9 Share iMovie Video to iCloud
  10. 2.10 QuickTime Plug-in for Chrome
  11. 2.11 Add and Share iMovie to iTunes
  12. 2.12 Introduction to Vine History
  13. 2.13 QuickTime 64 Bit
  14. 2.14 Windows Media Player Not Working
  15. 2.15 How to Use Windows Movie Maker
  16. 2.16 Top 10 3D Video Cameras
  17. 2.17 Top 5 QuickTime codecs
  18. 2.18 Use Windows Media Player as a DLNA Server
  19. 2.20 History of Windows Movie Maker
  20. 2.21 YouTube Video Editing Software
  21. 2.23 10 Hilarious Graduation Speeches
  22. 2.24 Free Online iMovie Alternatives

Top 5 Apple TV Troubleshootings to Solve Common Issues

by Christine Smith • 2024-01-11 10:26:41 • Proven solutions

Apple TV gives you access to tons of great HD content in a tiny package and streams content from different iOS or Mac OS devices to big screen. However, there are still some common issues users will encounter. Here I would like to provide the solution to the top 5 trouble shootings depending on the online poll I shared on my social account.

Part 1. Unable to Locate a WiFi Network

WiFi network

When stream media files from an iOS device or Mac to Apple TV, most users will choose to stream wireless based on the same network (generation 2 or earlier) or different (generation 3). However, it’s a common problem to locate a WiFi network in Apple TV or sometimes even you locate the WiFi but can’t access the content.

  • 1. Go Settings > General > Network on Apple TV to check your signal strength in the Apple TV network setting
  • 2. Make sure the signal strength is strong if not, move to step 3
  • 3. Ensure that Apple TV is within range of your Wi-Fi router or base station, try you best to near to WiFi router
  • 4. Make sure that Wi-Fi router with the latest firmware and cable/DSL modem is connected to power and turned on and all your iOS devices can connect to WiFi network, if not, move to next step
  • 5. Restart your Apple TV by choosing Settings > General > Restart or restart Wi-Fi router or modem by turning it off and then on again, if it still doesn’t work, move to next step
  • 6. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by choosing Settings > General > Software Update. If your Apple TV can be updated, install the update and then try the steps again
  • 7. Sometimes you can’t locate WiFi network just because it’s configured to private or closed, then you need to input the network name, security, and password by going Settings > General > Network > Wi-Fi > Other
  • 8. If all the above solutions are not available to you, try to contact with Apple Support team.

Part 2. the AirPlay Icon Doesn't Appear on Your iPhone, iPad, or iPod Touch

AirPlay icon doesn't appear

Like the top one, you should make sure all software in iOS devices and Apple TV are latest and turn on the WiFi network for them. If it doesn’t support peer-to-peer AirPlay, all those devices should be under the same network. If you make sure the above setting, but the AirPlay icon doesn’t appear on your iOS devices too. Please follow up on these steps.

  • 1. Try to enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay, to make sure it’s functioning well on Apple TV
  • 2. Check Internet or network connectivity on your iOS devices because some media files require an Internet connection to authorize content playback
  • 3. Make sure a third-party app or a website from your Safari app on your iOS device is AirPlay compatible.

If the above solutions don’t work for you, you can try some other unofficial solutions. 

  • 4. Try your best to near a WiFi router with Apple TV
  • 5. Try moving or disabling some certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network
  • 6. If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition

Part 3. HDCP Issues

HDCP issues

HDCP (High-bandwidth Digital Content Protection) is a form of digital copy protection that requires compatibility between your Apple TV and high-definition TV. A common message may appear on your television stating "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection."

  • 1. Switch wireless to wire, Connect your Apple TV (2nd generation and 3rd generation) directly to your HDTV using an HDMI cable or try using a different HDMI to HDMI cable
  • 2. Go Apple TV interface, select: Settings > Sleep Now, Set your Apple TV to sleep mode and turn off your HDTV
  • 3. Consult your TV manufacturer's user manual or online support pages to update firmware

Part 4. Static or Blurry Video Issue

static or blurry video issue

After make sure the latest software updated with a suitable connection in different ports, if the static or blurry video issue doesn’t solve, try following steps.

  • 1. Press and hold the Menu and Up button on your Apple Remote for six seconds to change the Apple TV resolution, which will automatically cycle to the next resolution at approximately 20 second intervals
  • 2. Reboot your Apple TV by holding down the Menu and Down button on the Apple Remote for six seconds. Allow the Apple TV a few minutes to restart

Part 5. No sound

No sound

There are multiple reasons to result in no sound when viewing media content with Apple TV, here is the solution.

  • 1. Adjust the volume on your TV or receiver and turn off mute if you can find the manufacturer's user guide for help changing the volume or mute setting
  • 2. Restart your Apple TV
  • 3. Change the Audio Output setting from Auto to 16 bit with your Apple Remote, select Settings > Audio & Video
  • 4. Change the Dolby Digital Out setting from On to Off in the same section of step 3
  • 5. Last option is to adjust the preference in Settings > Audio & Video > Sound Effects

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Christine Smith

Christine Smith

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Resource > Convert Videos > Top 5 Apple TV Troubleshootings to Solve Common Issues