How do I retain the ID3 tags of the converted DRM files?
An ID3 tag, also known as metadata, is the way to describe information relating to the file that you are working with. It can contain information as in the track name, artist, etc. If you wish to learn more about ID3 tags, click on this link for more information: Here
Due to the properties of video formats, you can retain the ID3 tags of specific file types, like MP3, ... and MP4 files if you convert them to the MP3 or WMA format.
You can also retain the ID3 tags of WMA, ASF, and M4V files if you convert them to the WMV or
The software only acquires the ID3 information after completion of the conversion. Once the file has been converted, you are able to them get the ID3 tags for the output file.
If you have chosen the correct output format and are unable to obtain the ID3 tags, contact us and let us know the format of your source file, and the output file. Also include a detailed description of what you were doing so that we can investigate for you.
How do I transfer converted or downloaded video to my device?
Wondershare UniConverter (originally Wondershare Video Converter Ultimate) supports transferring your converted or downloaded videos to your iPhone or Android mobile device. The following steps will explain the process to transfer the file.
1. Open Wondershare UniConverter (originally Wondershare Video Converter Ultimate), and go to the Transfer tab on top.
2. Connect your device with a USB cable.
3. Click on + Add Files button to add files. To add folders, click the up down arrow next to + Add Files and select Add Folders.
4. Click Transfer All button to transfer all files into your connected device. Or click Transfer button on the end of the video to transfer that specific video.
5. The transferred files then can be found on your device's default Videos/Music app.
What can I do to play a video on my DVD player?
If your DVD player is able to play directly from the computer using a USB connection:
1. Check the official webpage for your DVD player to see what formats it supports.
2. Load the source file into the software and choose the best format that is supported by your DVD player in the Output Format section on the right of the window.
3. Upon completion of the conversion, plug a USB cable directly between the DVD player and the computer and play back the video.
If your DVD player is only able to discs:
1. Click on the Burn tab, and then click + Add Files to load the video you wish to burn. And on the top right corner, under
2. Insert a blank DVD that is compatible with your player into your computer. To verify the discs that are compatible, follow this link: http://www.videohelp.com/dvdplayers
3. Choose the correct TV Standard for your country. Follow this link to view one that works for your country: https://www.videouniversity.com/articles/world-wide-tv-standards/ . Depending on your location you will choose either PAL or NTSC.
4. Click Burn to start the burning process.
5. When the burn has completed, you can now play the disc on your DVD player.
Which TV Standard should I choose?
There are three main television standards used throughout the world: NTSC, SECAM and PAL. NTSC and PAL are the most commonly used ones.
After clicking above link, you will see the page as below, then you could find the TV Standard by entering country, Country Code, ISO Code or checking the Tablet directly.
After confirming the correct TV Standard of your country, please follow the steps below to select it from our program:
1. Go to the BurnBurn tab.
2. Drag the source video into the program.
3. Select the right TV Standard on the right side. The burned DVD will not play on your DVD player if the TV Standard is not correct.
What is GPU accelerate and how to use it to speed up conversion?
GPU encoding allows the product to use new NVIDIA® CUDA™, AMD® and Intel® Core™ technologies to convert any DVD and common videos in all popular formats 6 times faster.
You can follow the steps below to enable it and speed up the conversion.
1. For NVIDIA® CUDA™, AMD® technologies
1) Follow the steps below to check the processor of the graphic card on your computer is included in the following link.
Click Start > Run and enter "dxdiag".
Click OK to open the DirectX Diagnostic Tool window. You can check the type of the graphics card
(http://www.wondershare.com/topic/gpu-optimization.html#part1) and its driver under Display tab.
2) Make sure your graphics card has a latest driver, if not, you can download the latest driver for your graphics card from the link below for installation.
For NVIDIA® CUDA™ technology: http://www.nvidia.com/Download/index.aspx?lang=en-us
For AMD® technology: http://support.amd.com/en-us/download/archive/mmc9-14
3) Load a video or DVD to our program using + Add Files or Load DVD, and select Enable GPU Acceleration under Menu > Preferences > Convert
4) Choose a needed format from Target section, and click the Edit button to choose a H.264 encoder under Video Encoder.
5) Click the Convert button to start the conversion. After the conversion, you can go to the Converted tab to find the output file.
2. For Intel quick sync video Technology
If you are using Intel graphics card, the product will perform GPU encoding with Intel Quick Sync Video technology, which is built in 2nd generation Intel Core Processors or above only. You can download the latest driver from the link http://www.intel.com/p/en_US/support/detect for installation for a better GPU encoding performance. If you are using 1st generation Intel Core Processors, you can download Media SDK 2.0 from the link.
The operation steps to enable GPU accelerate are similar to that of NVIDIA® CUDA™, AMD® technologies above.
How to upload videos to YouTube from iMovie (iMovie 11 included)?
How to capture a snapshot?
1. Load the file to the software. Click the Preview button to the right of the video file thumbnail.
2. On the pop up Preview window, click on the Capture icon, this will capture a snapshot of the video playing in the preview window.
Note: You can set the snapshot format and folder by clicking Settings from the Capture drop-down list.
How to transfer videos from camcorders directly to the software?
Follow instructions below on how to load videos from a camcorder.
1. Go to the Convert tab > Add files, click on the drop down list and select Add from Camcorder.
2. Connect your camcorder via USB cable to the computer. The software will read the files on your camcorder.
3. Select the videos to be converted. And click Add to Convert List to add them into the Convert window for further conversion.
How do you change the location of the output folder?
Click on the Preferences button on the top right corenr of the program and select Location to change the output folder.
Click UniConverter (originally Wondershare Video Converter Ultimate) menu on top and select Preferences > Location to change the output folder.
How do you stream video to TV?
Wondershare UniConverter (originally Wondershare Video Converter Ultimate) supports streaming video to your TV using many different popular streaming devices. The steps below that allow you to setup your streaming vary with the device you are using.
1. It supports the following devices shown below. To ensure smooth transfers, you need to make sure both your PC and chosen streaming device are attached to the same network (LAN/WIFI).
2. Click on the Toolbox > Cast to TV, it will automatically search the network (LAN/WIFI) for available devices to connect to.
3. Once you have connected, click on Disk Scan or Import to load the videos you want to stream.
4. After loading your videos, choose one to play and it will be sent to the TV for viewing.
Note: If you are running a Smart TV that supports the DLNA protocol, you can follow the instruction above to directly stream video to TV.