FAQs

Find the frequently asked questions and answers here related to converting,
editing, downloading videos, burning DVDs and more.

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FAQ > Activation for Windows&Mac

Activation for Windows&Mac

Windows&Mac Version-What Is Wondershare ID?

Wondershare ID refers to the account you created from Wondershare UniConverter, Online UniConverter, Wondershare Filmora, or Wondershare PDFelement. It helps you manage your order details and log in Wondershare products that support Wondershare ID.

Note:

  • 1: If you purchase Wondershare UniConverter after December 9, 2019, your purchased E-mail address is your Wondershare ID.
  • 2: If you purchased Wondershare UniConverter before December 9, 2019, then you have the old License E-mail and Registration code.

Both Wondershare ID and License E-mail can log in Wondershare UniConverter, but we advise you to upgrade your license E-mail to Wondershare ID ( You can redeem license in User Center to upgrade for free). With Wondershare ID, you can change the password, view your order details, and manage your devices.

go to user center - redeem license

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Windows Version-How to Login UniConverter with Wondershare ID/Old License?

Mac Version-How to Log In UniConverter for Mac with Wondershare ID or Registration Code?

Windows Version-How to Sign Up A New Wondershare ID Account

Mac Version-How to Sign Up Wondershare ID New Account?

Windows Version-What Can You Do With Wondershare ID

Mac Version-What Can You Do With Wondershare ID

Windows&Mac Version-What can I do if I didn't get a Wondershare ID?

Windows&Mac Version-How to Reset Password if I Forget it?

Windows&Mac Version-Why it Says Wondershare ID Already Exists?

Windows Version-What does the Redeem Function do in Wondershare ID Account?

Mac Version-What does the Redeem Function do in Wondershare ID Account?

Windows&Mac Version-What shall I do, if the registration code is invalid?

Windows Version-How Can I install and register in UniConverter?

Windows Version-What can I do if I fail to login Wondershare UniConverter?

Mac Version-What can I do if my Wondershare UniConverter fails to update?

Mac Version-I have paid for the Wondershare UniConverter for Mac, but why it still shows unregistered?

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