Common Problems for Mac

How to upload videos to YouTube from iMovie (iMovie 11 included)?

Please refer to the link below.
https://support.apple.com/kb/PH2279?viewlocale=en_US&locale=en_US

For general iMovie questions, please follow the link below:
https://www.apple.com/support/mac-apps/imovie/

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How to capture a snapshot?

Load the file to the software. Click the Edit button to the right of the video file thumbnail.




Click on the Camera icon near the bottom of the window . This will capture a snapshot of the video playing in the preview window.

Note: You can select Open Snapshot Folder and Set Snapshot Folder from the drop down list.

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How do I remove the Wondershare watermark on my converted video?

The watermark is part of the limitations of the trial version. When you purchase the software, you will receive a Licensed Email and Registration Code for you to use to register the software. After you register the software, convert the original file again. The watermark will no longer be added to the video.

To check whether your product has been registered or not, click Video Converter Ultimate on the top menu. Select “Register” from the drop down menu.

If the product has been registered, you see: “Video Converter Ultimate has been registered!

If the product has not been registered, enter your registration info into the registration form to register the product.

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How to transfer videos from camcorders directly to the software?

Follow instructions below on how to load videos from a camcorder.

1. Connect your camcorder to the computer and launch the application. The software will read the files on your camcorder.



2. If you decide to close the window, you can alternately open it from the main interface.



3. Select the videos to be converted. To convert all videos, tick “Select All” then click “Load”.

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How do you change the location of the output folder?

The output folder is located near the bottom of the window. You can click on the output dropdown menu to select most common folders or click on the folder icon next to it to select your output location.

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How do you stream video to the TV?

Go to the Media Server tab to stream loaded files to the TV.


Click “Add” to add files or a folder. The loaded files can be sorted by name, date, type and length.


A stream button and device list will appear when you hover your cursor over a video. Select the device to stream the video.


Click the Stream button to switch devices or play the video locally.

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Wondershare Video Converter Ultimate

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